Nail Appointment Policies
Every appointment is reserved especially for you.
These policies help ensure every guest receives the time, attention, and quality service they deserve while allowing appointments to run smoothly and on schedule.
Thank you for choosing Southern Belle Salon & Boutique!
My goal is to provide every guest with a relaxing experience while ensuring each appointment receives the time and attention it deserves.
The following policies help appointments run smoothly and fairly for everyone.
💌 Business Message Hours
Business messages are answered during the following hours:
Monday – Friday
10:00 AM – 6:00 PM
Saturday & Sunday
Closed
Messages received outside of business hours are always welcome and will be answered during the next business day.
⏰ Late Arrivals
Appointments are reserved specifically for you.
Clients arriving more than 10 minutes late may be required to reschedule if there is not enough time to safely and properly complete the scheduled service.
Appointments requiring rescheduling due to late arrival are subject to a 20% rescheduling fee.
✨ Service Changes
If you arrive wanting a different service than what was originally booked, I'll gladly accommodate the request if my schedule allows.
If there isn't enough time available, we'll either complete the originally scheduled service or reschedule for an appointment with enough time for the requested service.
💅 Extra Services
Additional nail art, extra repairs, removals, shape changes, or other services not included in your original appointment will be completed only if time allows.
Additional charges may apply.
📅 Cancellations & No-Shows
Please provide at least 24 hours' notice when canceling or rescheduling your appointment.
Appointments canceled with less than 24 hours' notice or missed without notice are subject to a $25 cancellation fee.
Clients with repeated late cancellations or no-shows will be required to leave a $25 non-refundable booking deposit before future appointments can be scheduled.
🤍 Nail Repairs
I proudly stand behind my work.
One complimentary nail repair is included within 14 days of your appointment for workmanship-related issues.
Repairs after 14 days, additional repairs, or damage caused by accidents, trauma, picking, biting, or misuse are subject to repair charges.
🌿 During Your Appointment
- Food is not permitted during nail services.
- During detailed nail art, minimizing phone use and unnecessary movement helps create the best finished result.
- If you are feeling ill or experiencing symptoms of a contagious illness, please contact me to reschedule your appointment.
- For the safety of my diabetic clients, cuticles are not trimmed during nail services.
🤍 Thank You
Thank you for respecting my time and the appointments of every guest.
Your support of my small business truly means the world to me, and I look forward to making every visit to Southern Belle Salon & Boutique relaxing, enjoyable, and worth looking forward to.
Questions?
If you have any questions about these policies before your appointment, please don't hesitate to reach out during business message hours. I'm always happy to help!
Thank you for supporting my small business. 💚