Shipping policy

SHIPPING POLICY

This Shipping Policy applies to orders placed with Southern Belle Salon & Boutique.

1. SHIPPING & DELIVERY TIMEFRAMES

Ready to Ship Items
Ready to Ship items are typically shipped from Southern Belle within 1–3 business days.

Boutique Collection
Most boutique apparel is expected to ship within 8–13 business days.

Specialty Styles
Certain specialty or special-order styles may require up to 28 business days to ship.

Business days do not include weekends or holidays.

Please note that these timeframes refer to processing and shipment time, not the amount of time a shipping carrier takes to deliver your package after it has shipped.

2. ORDER PROCESSING & TRACKING

Once your order ships, you will receive an email with available tracking information.

We often ship sooner than our estimated timeframes, but please allow the full stated timeframe during busy seasons, holidays, or high-demand releases.

3. CANCELLATIONS

We begin processing orders as quickly as possible. If you need to request a cancellation, please contact us immediately at SouthernBelleNailsandBoutique@gmail.com.

We cannot guarantee that an order can be canceled once processing has begun or after it has shipped.

This cancellation policy does not limit any cancellation or refund rights required by applicable law.

4. SHIPPING DELAYS

Occasionally, an order may experience an unexpected delay.

If we are unable to ship your order within the timeframe originally provided, we will contact you regarding the delay and provide the options required by applicable law, which may include agreeing to a revised shipping timeframe or canceling the affected order for a full refund.

Carrier delays that occur after an order has shipped are outside our estimated processing timeframes.

5. LOST, DAMAGED OR INCORRECT ORDERS

Please inspect your order when it arrives.

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible at SouthernBelleNailsandBoutique@gmail.com so we can review the issue and make it right.

If tracking shows a package as delivered but you cannot locate it, please first check the delivery area and contact the shipping carrier. You may also contact us for assistance.

6. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

7. FREE SHIPPING

Orders totaling $100 or more qualify for free standard shipping within the United States when the applicable promotion requirements are met.

8. CONTACT US

For questions regarding your order or this Shipping Policy, please contact:

Southern Belle Salon & Boutique
SouthernBelleNailsandBoutique@gmail.com